Privacy Policy
Last updated: 20 June 2026
At Not Only Flowers, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
When you place an order or contact us, we may collect:
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Your name
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Email address
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Telephone number
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Billing address
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Delivery address
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Recipient’s name and delivery details
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Order information
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Any message you choose to include with your order
How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Arrange delivery
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Respond to enquiries
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Provide customer support
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Process payments securely
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Comply with legal and accounting obligations
We only collect information that is necessary to provide our products and services.
Payments
Payments made through our website are processed securely by trusted third-party payment providers. We do not store or have access to your payment card details.
Cookies
Our website uses cookies to improve your browsing experience, analyse website traffic and help our website function correctly.
You can manage your cookie preferences through your browser settings or our cookie banner.
Sharing Your Information
We respect your privacy and never sell your personal information.
We may share your information with carefully selected third-party service providers where necessary to:
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Process secure payments
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Fulfil and deliver your orders
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Operate and maintain our website
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Comply with legal and accounting obligations
These providers are only permitted to process your information for the purposes of delivering these services and are required to protect your personal data.
Data Retention
We keep your personal information only for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes.
Your Rights
Under UK data protection law, you have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your information (where legally permitted)
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Object to certain processing activities
To exercise any of these rights, please contact us.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Not Only Flowers
Email: noforder@gmail.com