Lilac Dream
A gentle bouquet in lilac and white shades, designed with a light, natural balance. Simple, soft, and refined, it captures a subtle, dreamy beauty.
Flowers may vary seasonally while maintaining the overall colour palette and style. Packaging shown in the photos is for reference only. Wrapping materials may vary subject to availability, and our florists will thoughtfully select complementary packaging colours to best enhance each arrangement.
A flat delivery fee of £5 applies to all deliveries within Wokingham, Winnersh, Bracknell, Reading, Twyford, Crowthorne and surrounding areas.
Sending flowers to someone in these area? Delivery is just £5 per order.
🚚Delivery availability and charges will be automatically calculated and displayed at checkout based on the delivery address entered.
📌 Delivery Notes
* Recipient Unavailable:
If the recipient is not available at the time of delivery, the order may be left in a safe place or with a neighbour.
* Time-Specific Delivery:
While we aim to deliver within the stated timeframe, specific time requests may incur an additional charge of £5.
* Incorrect or Changed Address:
Additional charges may apply for re-delivery or amendments to the delivery address.
💐 Order Changes & Cancellation
* Changes to Orders:
Requests for changes must be made before 12:00 noon on the day prior to delivery. We will do our best to accommodate, subject to availability.
Same-day orders cannot be amended once placed.
* Order Cancellation:
Cancellations must be made at least 30 hours in advance for a full refund.
Orders cancelled after this period may not be eligible for a refund, as materials and preparation may have already begun.
💳 Refund Policy
Due to the perishable nature of fresh flowers:
* Refunds are not available once the order has been prepared or dispatched.
* If you are not satisfied with your order, please contact us within 24 hours of delivery with photos, and we will review the issue on a case-by-case basis.
* Where appropriate, we may offer a replacement or partial refund at our discretion.
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Thank you for supporting our small business. We are committed to delivering beautiful, fresh flowers with care and attention to detail.。
